Privacy Policy and Terms of Service

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Upper Echelon Visuals Terms of ServiceLast Updated: 5/27/2024Welcome to Upper Echelon Visuals (UEV). By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms of Service ("Terms") carefully before using our website or services.

1. Acceptance of Terms

By accessing or using the UEV website and services, you agree to be bound by these Terms and all applicable laws and regulations. If you do not agree with any part of these Terms, you must not use our website or services.

2. Services

UEV provides real estate photography, videography, interactive tours, drone media, and marketing services ("Services"). We reserve the right to modify or discontinue, temporarily or permanently, the Services with or without notice.3. Appointments and PaymentsBooking: You can book our Services through our website or by contacting us directly. All bookings are subject to availability.Payments: Payment for Services must be made in full upon booking or as otherwise agreed. We accept various forms of payment as indicated on our website.

4. Cancellation and Rescheduling

Cancellation: You may cancel or reschedule an appointment up to 24 hours before the scheduled time without penalty. Cancellations made less than 24 hours in advance may be subject to a cancellation fee.

Rescheduling: We will make reasonable efforts to accommodate rescheduling requests but cannot guarantee availability.

5. SMS Notifications

By providing your phone number and opting in, you consent to receive SMS notifications from UEV regarding your appointments and other updates. Message and data rates may apply.

Opt-In: You will be asked to provide explicit consent to receive SMS notifications during the booking process.

Opt-Out: You can opt-out of receiving SMS notifications at any time by replying 'STOP' to any SMS message you receive from us. You may also contact us directly to opt-out.

Message Frequency: You will receive 1-2 messages per appointment, including confirmations, ETAs, and service completion alerts.6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and protect your personal information.

7. Intellectual Property

All content on the UEV website, including text, graphics, logos, images, and software, is the property of UEV or its content suppliers and is protected by intellectual property laws.

8. Limitation of Liability

UEV shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our Services. Our total liability to you for any damages, losses, and causes of action shall not exceed the amount paid by you for the Services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.

11. Contact Us

If you have any questions about these Terms, please contact us at:

Upper Echelon Visuals
563 Averasboro Dr
Clayton, NC 27520